I am from Kansas City and was in Portland last week visiting family for Thanksgiving. The holiday left me with a popped off crown, and not a lot of options. Friday morning my aunt drove me to the nearest dentist’s office, which just happened to be La Grande Family Dental. The office was closed, but I called and left a message for the dental emergency. Dr. Hagedorn returned my call in less that ten minutes, and set an appointment with me for less than an hour later. My tooth was extremely sensitive, and Dr. Hagedorn did everything he could to ease the pain. He was friendly, caring, and quick to answer my questions. He listened to my concerns, and offered sound advice. My dentist in Kansas City always seems to be too busy to care about my concerns, so it was nice to have someone listen, and show genuine care. If I have a procedure done in the future, I just might make an appointment with Dr. Hagedorn for the next time I visit my family! I am truly thankful for his devotion to his practice, great work, and kind personality.